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Consumer Protection

If you are a consumer or a business that has been somehow been cheated or otherwise harmed by an unfair or deceptive act or practice of a business in the Commonwealth of Massachusetts, you may be entitled to compensation for your damages.  Massachusetts has many very powerful consumer protection statutes that can be used by consumers and businesses to seek redress for certain unfair or deceptive acts or practices which may have resulted in damages.  One such statute is Massachusetts General Law, Chapter 93A.

A key provision of Chapter 93A is that it can provide triple damages in certain instances where a business is found liable of committing what are known as “unfair or deceptive acts or practices.”  Furthermore, Chapter 93A has a provision which allows the court to award attorney’s fees to the complainant.  If a business fails to respond in a fair and reasonable manner, it may face substantial liability under Chapter 93A.

The Law Office of Gary R. Edwards can help you (whether you are a consumer or a business) follow the procedural requirements of Chapter 93A to help you quickly resolve your dispute with a business and get the positive results you are seeking. 

The Law Office of Gary R. Edwards can also represent a business that is the subject of a Chapter 93A complaint.  If you are a business that has received a Chapter 93A demand, it is imperative that you respond in a timely, reasonable manner.  Let us help your business avoid the many pitfalls that might lead to substantial liability for your business.

Representative Services Offered:

  • M.G.L. Chapter 93A Demand Letters;

  • Responses to M.G.L. Chapter 93A Demand Letters

  • Negotiation and drafting of settlements/releases;

  • Civil litigation;

  • “Lemon Law” claims;

  • Identity Theft/Fraud Claims;

  • Credit reporting errors;

  • Unfair debt collection claims;

  • Other consumer protection matters.

 

 

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